Enhancing Usability of Appointment Reminders: Qualitative Interviews of Patients Receiving Care in the Veterans Health Administration
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DOI: 10.1007/s11606-020-06183-5
Abstract: Background No-shows are a persistent and costly problem in all healthcare systems. Because forgetting is a common cause of no-shows, appointment reminders are widely used. However, qualitative research examining appointment reminders and how to improve… read more here.
Keywords: appointment; qualitative interviews; appointment reminders; enhancing usability ... See more keywords
Individualized No‐Show Predictions: Effect on Clinic Overbooking and Appointment Reminders
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DOI: 10.1111/poms.13033
Abstract: P atient no-shows and late cancellations lead to clinic inefficiency, high clinic costs and low patient satisfaction. The two main strategies clinics employed to alleviate the adverse effects of no-shows are overbooking and patient appointment… read more here.
Keywords: model; bayesian model; appointment reminders; show ... See more keywords