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Published in 2022 at "JAMA ophthalmology"
DOI: 10.1001/jamaophthalmol.2022.0889
Abstract: Importance Many patients seen for eye-related issues in the emergency department do not receive recommended follow-up care. Prior evidence supports that scheduling appointments is a barrier to accomplishing the transition to outpatient ophthalmology care. Objective…
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Keywords:
emergency department;
ophthalmology;
department;
appointment scheduling ... See more keywords
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Published in 2019 at "Journal of Medical Systems"
DOI: 10.1007/s10916-019-1383-5
Abstract: Online appointment scheduling systems have been designed in response to the problems of the traditional ones. In Iran, most outpatient clinics and our study population suffer from high patient’ no-show rate and long waiting times…
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Keywords:
evaluation metrics;
online appointment;
appointment scheduling;
scheduling system ... See more keywords
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Published in 2020 at "Journal of General Internal Medicine"
DOI: 10.1007/s11606-020-06058-9
Abstract: When making an appointment, patients are generally unaware of how much clinician time is available to address their concerns. Similarly, the primary care clinician is often unaware of what the patient expects to accomplish during…
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Keywords:
scheduling call;
patient centered;
appointment scheduling;
centered appointment ... See more keywords
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Published in 2019 at "Omega"
DOI: 10.1016/j.omega.2017.12.004
Abstract: Abstract Many papers on outpatient appointment scheduling assume that patients arrive on time. However, unpunctuality is a stochastic factor that is inevitable in practice, which leads to patients arriving out of order. A schedule may…
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Keywords:
system;
model;
appointment scheduling;
considering unpunctuality ... See more keywords
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2
Published in 2022 at "Journal of the Operational Research Society"
DOI: 10.1080/01605682.2022.2096495
Abstract: Abstract No-shows of customers are common in many appointment-based service systems that often cause severe idling and underutilization of capacity. This paper studies a new strategy that pre-charges customers for a deposit to lock up…
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Keywords:
refund;
appointment scheduling;
refund policy;
strategy ... See more keywords
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Published in 2019 at "BMJ Global Health"
DOI: 10.1136/bmjgh-2019-001788
Abstract: Background Poor patient experience, including long waiting time, is a potential reason for low healthcare utilisation. In this study, we evaluate the impact of appointment scheduling on waiting time and utilisation of antenatal care. Methods…
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Keywords:
waiting time;
appointment scheduling;
utilisation;
care ... See more keywords
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Published in 2022 at "Journal of Healthcare Engineering"
DOI: 10.1155/2022/5819813
Abstract: This paper provides a comprehensive review of Appointment Scheduling (AS) in healthcare service while we propose appointment scheduling problems and various applications and solution approaches in healthcare systems. For this purpose, more than 150 scientific…
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Keywords:
problem;
comprehensive review;
review;
appointment scheduling ... See more keywords
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Published in 2023 at "Data"
DOI: 10.3390/data8030047
Abstract: Outpatient clinics’ productivity largely depends on their appointment scheduling systems. It is crucial for appointment scheduling to understand the intrinsic heterogeneity in patient and service types and act accordingly. This article describes an outpatient clinic…
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Keywords:
appointment scheduling;
service;
patient;
outpatient clinic ... See more keywords
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1
Published in 2022 at "Healthcare"
DOI: 10.3390/healthcare10010164
Abstract: This study investigates patient appointment scheduling and examination room assignment problems involving patients who undergo ultrasound examination with considerations of multiple examination rooms, multiple types of patients, multiple body parts to be examined, and special…
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Keywords:
scheduling examination;
ultrasound examination;
appointment scheduling;
examination room ... See more keywords
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2
Published in 2023 at "Healthcare"
DOI: 10.3390/healthcare11020231
Abstract: This study examined patient unpunctuality’s effect on patient appointment scheduling in the ultrasound department of a hospital. The study created a simulation system incorporating the formulated F3 distribution to describe patient unpunctuality. After the simulation…
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Keywords:
time;
appointment scheduling;
unpunctuality effect;
policy ... See more keywords