Articles with "appointment scheduling" as a keyword



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Evaluation of Interventions Targeting Follow-up Appointment Scheduling After Emergency Department Referral to Ophthalmology Clinics Using A3 Problem Solving.

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Published in 2022 at "JAMA ophthalmology"

DOI: 10.1001/jamaophthalmol.2022.0889

Abstract: Importance Many patients seen for eye-related issues in the emergency department do not receive recommended follow-up care. Prior evidence supports that scheduling appointments is a barrier to accomplishing the transition to outpatient ophthalmology care. Objective… read more here.

Keywords: emergency department; ophthalmology; department; appointment scheduling ... See more keywords
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Effect of an Online Appointment Scheduling System on Evaluation Metrics of Outpatient Scheduling System: a before-after MulticenterStudy

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Published in 2019 at "Journal of Medical Systems"

DOI: 10.1007/s10916-019-1383-5

Abstract: Online appointment scheduling systems have been designed in response to the problems of the traditional ones. In Iran, most outpatient clinics and our study population suffer from high patient’ no-show rate and long waiting times… read more here.

Keywords: evaluation metrics; online appointment; appointment scheduling; scheduling system ... See more keywords
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Patient-Centered Appointment Scheduling: a Call for Autonomy, Continuity, and Creativity

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Published in 2020 at "Journal of General Internal Medicine"

DOI: 10.1007/s11606-020-06058-9

Abstract: When making an appointment, patients are generally unaware of how much clinician time is available to address their concerns. Similarly, the primary care clinician is often unaware of what the patient expects to accomplish during… read more here.

Keywords: scheduling call; patient centered; appointment scheduling; centered appointment ... See more keywords
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A stochastic programming model for outpatient appointment scheduling considering unpunctuality

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Published in 2019 at "Omega"

DOI: 10.1016/j.omega.2017.12.004

Abstract: Abstract Many papers on outpatient appointment scheduling assume that patients arrive on time. However, unpunctuality is a stochastic factor that is inevitable in practice, which leads to patients arriving out of order. A schedule may… read more here.

Keywords: system; model; appointment scheduling; considering unpunctuality ... See more keywords
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A study on pre-charging strategy for appointment scheduling problem with no-shows

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Published in 2022 at "Journal of the Operational Research Society"

DOI: 10.1080/01605682.2022.2096495

Abstract: Abstract No-shows of customers are common in many appointment-based service systems that often cause severe idling and underutilization of capacity. This paper studies a new strategy that pre-charges customers for a deposit to lock up… read more here.

Keywords: refund; appointment scheduling; refund policy; strategy ... See more keywords
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Effects of appointment scheduling on waiting time and utilisation of antenatal care in Mozambique

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Published in 2019 at "BMJ Global Health"

DOI: 10.1136/bmjgh-2019-001788

Abstract: Background Poor patient experience, including long waiting time, is a potential reason for low healthcare utilisation. In this study, we evaluate the impact of appointment scheduling on waiting time and utilisation of antenatal care. Methods… read more here.

Keywords: waiting time; appointment scheduling; utilisation; care ... See more keywords
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Appointment Scheduling Problem in Complexity Systems of the Healthcare Services: A Comprehensive Review

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Published in 2022 at "Journal of Healthcare Engineering"

DOI: 10.1155/2022/5819813

Abstract: This paper provides a comprehensive review of Appointment Scheduling (AS) in healthcare service while we propose appointment scheduling problems and various applications and solution approaches in healthcare systems. For this purpose, more than 150 scientific… read more here.

Keywords: problem; comprehensive review; review; appointment scheduling ... See more keywords
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A Dataset of Service Time and Related Patient Characteristics from an Outpatient Clinic

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Published in 2023 at "Data"

DOI: 10.3390/data8030047

Abstract: Outpatient clinics’ productivity largely depends on their appointment scheduling systems. It is crucial for appointment scheduling to understand the intrinsic heterogeneity in patient and service types and act accordingly. This article describes an outpatient clinic… read more here.

Keywords: appointment scheduling; service; patient; outpatient clinic ... See more keywords
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Using Simulation Optimization to Solve Patient Appointment Scheduling and Examination Room Assignment Problems for Patients Undergoing Ultrasound Examination

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Published in 2022 at "Healthcare"

DOI: 10.3390/healthcare10010164

Abstract: This study investigates patient appointment scheduling and examination room assignment problems involving patients who undergo ultrasound examination with considerations of multiple examination rooms, multiple types of patients, multiple body parts to be examined, and special… read more here.

Keywords: scheduling examination; ultrasound examination; appointment scheduling; examination room ... See more keywords
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Patient Unpunctuality’s Effect on Appointment Scheduling: A Scenario-Based Analysis

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Published in 2023 at "Healthcare"

DOI: 10.3390/healthcare11020231

Abstract: This study examined patient unpunctuality’s effect on patient appointment scheduling in the ultrasound department of a hospital. The study created a simulation system incorporating the formulated F3 distribution to describe patient unpunctuality. After the simulation… read more here.

Keywords: time; appointment scheduling; unpunctuality effect; policy ... See more keywords