The application of appraisal theories of emotions in the case of consumer confusion: theoretical and practical implications
Sign Up to like & getrecommendations! Published in 2018 at "Management Decision"
DOI: 10.1108/md-12-2017-1277
Abstract: Purpose – The purpose of the paper is to suggest a novel framework of consumer confusion based on the appraisal theories of emotions. Extant theoretical and empirical evidence on confusion continues to be vague on… read more here.
Keywords: consumer confusion; theories emotions; appraisal theories; consumer ... See more keywords
Dimensional Modeling of Emotions in Text with Appraisal Theories: Corpus Creation, Annotation Reliability, and Prediction
Sign Up to like & getrecommendations! Published in 2022 at "Computational Linguistics"
DOI: 10.1162/coli_a_00461
Abstract: Abstract The most prominent tasks in emotion analysis are to assign emotions to texts and to understand how emotions manifest in language. An important observation for natural language processing is that emotions can be communicated… read more here.
Keywords: dimensional modeling; emotion; emotion analysis; emotions appraisals ... See more keywords