Healthcare providers and patients: an essay on the importance of professional assertiveness in healthcare today
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DOI: 10.1080/10872981.2023.2200586
Abstract: ABSTRACT Professional assertiveness can enable the healthcare provider to confidently share their expertise without seeming authoritarian to the patient. Professional assertiveness is an interpersonal communication skill that helps express opinions or knowledge while respecting similar… read more here.
Keywords: healthcare providers; assertiveness; professional assertiveness; patients essay ... See more keywords
Wielding power in multiparty negotiations: the impact of communication medium and assertiveness
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DOI: 10.1108/ijcma-01-2021-0002
Abstract: Purpose The medium negotiators choose for communication will influence both process and outcome. To understand how medium influences power expression, this paper aims to compare value claiming by asymmetrically powerful negotiators, using face-to-face and computer-mediated… read more here.
Keywords: communication medium; medium; assertiveness; value ... See more keywords