Early Usability Assessment of a Conversational Agent for HPV Vaccination
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DOI: 10.3233/978-1-61499-951-5-17
Abstract: With the emerging use of speech technology in consumer goods, we experimented with the application of conversational agents for the communication of health information relating to HPV vaccine. Research have stated that one-to-one contact between… read more here.
Keywords: usability assessment; early usability; hpv; conversational agent ... See more keywords
Usability Assessment of Conversational Agents in Healthcare: A Literature Review
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DOI: 10.3233/shti220431
Abstract: Conversational agents (CA) are chatbot-based systems supporting the interaction with users through text, speech, or other modalities. They are used in an increasing number of medical use cases. Even though usability is considered a prerequisite… read more here.
Keywords: review; literature review; usability assessment; assessment conversational ... See more keywords