Influence of service attributes of food delivery application on customers' satisfaction and their behavioural responses: The IPMA approach
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DOI: 10.1016/j.ijgfs.2021.100392
Abstract: Abstract The main objectives of this study are to verify the underlying service attributes of food delivery application (FDA), propose a structural model to investigate service dimensions that affect customer satisfaction and subsequent behavioural constructs… read more here.
Keywords: attributes food; behavioural responses; food; delivery ... See more keywords