Hotel attributes and overall customer satisfaction: What did COVID-19 change?
Sign Up to like & getrecommendations! Published in 2021 at "Tourism Management Perspectives"
DOI: 10.1016/j.tmp.2021.100867
Abstract: Abstract The effect of hotel attributes on customer satisfaction has been well studied in hospitality literature. However, the importance of hotel attributes for customer satisfaction may change due to the prevailing global pandemic given (1)… read more here.
Keywords: customer satisfaction; hotel attributes; attributes overall; hotel ... See more keywords
The influence of sensory attributes on overall liking by a gamma regression model: an analysis of Cerrado mixed fruits jams
Sign Up to like & getrecommendations! Published in 2020 at "Food Science and Technology International"
DOI: 10.1590/fst.17920
Abstract: Sensory properties are important factors in the determination of liking, and among the factors that influence the acceptability and preferences of consumers are sensory attributes, such as color, appearance, flavor, and texture (Concas et al.,… read more here.
Keywords: gamma regression; attributes overall; liking gamma; overall liking ... See more keywords