A Blockchain and AutoML Approach for Open and Automated Customer Service
Sign Up to like & getrecommendations! Published in 2019 at "IEEE Transactions on Industrial Informatics"
DOI: 10.1109/tii.2019.2900987
Abstract: Customer service is transforming from traditional manual service toward automated service, which utilizes different computational informatics to achieve a higher efficient and quality services. Automated customer service requires big data and expertise in data analysis… read more here.
Keywords: blockchain automl; automated customer; customer service; open automated ... See more keywords