Articles with "behavior service" as a keyword



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Mechanical behavior of in-service axial compression angle steel members strengthened by welding

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Published in 2020 at "Journal of building engineering"

DOI: 10.1016/j.jobe.2020.101736

Abstract: Abstract This paper investigates the mechanical behavior of in-service angle steel members strengthened by welding through experimental and numerical study. Firstly, axial compression tests on strengthened angle steel members were conducted. All the specimens failed… read more here.

Keywords: angle steel; mechanical behavior; behavior service; steel members ... See more keywords
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CROSS-CULTURAL CONSUMER COMPLAINING BEHAVIOR IN SERVICE INDUSTRIES: A THREE-NATION STUDY ACROSS THE AFRICAN DIASPORA

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Published in 2018 at "Journal of Marketing Theory and Practice"

DOI: 10.1080/10696679.2018.1488220

Abstract: Using social identification theory, the current research examines complaining behavior of services consumers of African descent in Brazil, South Africa, and the United States. The common trait of African ancestry and its association with the… read more here.

Keywords: service industries; cross cultural; behavior service; complaining behavior ... See more keywords