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Published in 2019 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2018.12.002
Abstract: Abstract Although lowest price guarantees (LPGs) are common on airlines’ official websites, a deeper understanding of how customers evaluate these guarantees is lacking. This study examines the effects of two LPG terms—depth of refund and…
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Keywords:
lowest price;
believability;
value;
price guarantees ... See more keywords
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Published in 2018 at "NeuroImage"
DOI: 10.1016/j.neuroimage.2018.07.042
Abstract: ABSTRACT In spoken language, verbal cues (what we say) and vocal cues (how we say it) contribute to person perception, the process for interpreting information and making inferences about other people. When someone has an…
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Keywords:
believability;
group;
gyrus;
speaker ... See more keywords