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Published in 2022 at "Studies in health technology and informatics"
DOI: 10.3233/shti220818
Abstract: This work discusses how to build online public services and feedback mechanisms such that they are usable and are actually used, while fulfilling the requirements for EU's Web Accessibility Directive, security, and privacy. By means…
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Keywords:
inclusive online;
user insights;
survey;
public services ... See more keywords