Negotiated exchanges in the online hospitality market: Hoteliers and hotel managers’ perceptions of Booking.com
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DOI: 10.1016/j.ijhm.2021.103010
Abstract: Abstract Social exchange theory and online business-to-business (B2B) relational exchanges have been scarcely examined in the hospitality sector. Taking into consideration this research gap and the expansion of online travel agencies (OTAs), this exploratory study… read more here.
Keywords: hospitality; negotiated exchanges; booking com; hoteliers hotel ... See more keywords
Differences between TripAdvisor and Booking.com in branding co-creation
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DOI: 10.1016/j.jbusres.2020.09.050
Abstract: Abstract The most popular travel platforms in the world are Booking.com and TripAdvisor. Both these platforms take advantage of users' reviews as a source of information to help other users in their traveling decision processes.… read more here.
Keywords: creation; image; booking com; tripadvisor booking ... See more keywords
Platform coopetition in the tourism industry: conflicts and tensions caused by the closure of Booking.com in Turkey
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DOI: 10.1080/13683500.2018.1461199
Abstract: In March 2017, as a result of a precautionary interim decision made by the courts based on the case relating to ‘unfair competition practices’, Booking.com closed its platform for inbound tourism i... read more here.
Keywords: tourism; booking com; coopetition tourism; platform coopetition ... See more keywords