Total Quality Management Boosters and Blockers in a Humanitarian Setting: An Exploratory Investigation
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DOI: 10.1177/2158244019841919
Abstract: Utilizing qualitative techniques, this research is aimed at investigating total quality management (TQM) implementation practices within a humanitarian setting. The extensive survey instrument of professionals working for the United Nations (UN) organizations operating in the… read more here.
Keywords: quality; quality management; boosters blockers; management ... See more keywords