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When does breach not lead to violation? A dual perspective of psychological contract in hotels in times of crisis

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Published in 2021 at "International Journal of Hospitality Management"

DOI: 10.1016/j.ijhm.2021.102887

Abstract: Abstract Implicit psychological contract (PC) represents the dynamic employee–employer relationship, and unlike explicit human resource (HR) practices, PC is an underexplored topic in the crisis management literature. By capturing the dual perspective of hotel employers… read more here.

Keywords: breach lead; contract; crisis; psychological contract ... See more keywords