Review of 28 years of services redesign research in search of a framework to balance capacity and demand in services supply chains
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DOI: 10.1504/ijbe.2020.10029631
Abstract: This paper presents a systematic review of research on service redesign strategies (SRS) to manage capacity and demand in services supply chains (SSCs). 178 papers were analysed after four level of filtering of 6,398 records… read more here.
Keywords: services supply; research; capacity demand; supply chains ... See more keywords