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Published in 2019 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-10-2017-0679
Abstract: Purpose This study aims to explore the influence of casino servicescape on unplanned gaming behaviors by examining the mediating role of casino customers’ perceived behavioral control (i.e. perceived internal and external control). Design/methodology/approach Data were…
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Keywords:
unplanned gaming;
casino customers;
casino;
control ... See more keywords