A Systematic Review of the Consumer Emergency Care Satisfaction Scale (CECSS)
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DOI: 10.1097/ncq.0000000000000636
Abstract: Background: Patient experience is receiving increasing attention in the context of patient-centered care. However, there are relatively few instruments that measure patient experience that are valid and reliable. Objective: In this study, we systematically review… read more here.
Keywords: cecss; consumer emergency; emergency care; care satisfaction ... See more keywords