Network-Biased Technical Change: How Modern Digital Collaboration Tools Overcome Some Biases but Exacerbate Others
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DOI: 10.1287/orsc.2020.1368
Abstract: Using three years’ data from more than 1,000 employees at a large professional services firm, we find that adopting an expertise search tool improves employee work performance in billable revenue, ... read more here.
Keywords: change modern; technical change; modern digital; biased technical ... See more keywords