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Published in 2021 at "International Journal of Intelligent Systems"
DOI: 10.1002/int.22421
Abstract: The competition in the telecommunications industry is mainly reflected in the competition for the number of key customers. Therefore, how to effectively prevent the loss of large customers is a problem that many telecommunications companies…
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Keywords:
churn;
bat algorithm;
model;
customer churn ... See more keywords
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Published in 2017 at "Cluster Computing"
DOI: 10.1007/s10586-017-1154-3
Abstract: Nowadays, telecom industry faces fierce competition in satisfying its customers. This competition thus requires an efficient churn prediction system to identify customers who are ready to quit. Such churn customers are then retained through addressing…
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Keywords:
churn;
prediction system;
telecom;
prediction ... See more keywords
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Published in 2021 at "Evolutionary Intelligence"
DOI: 10.1007/s12065-019-00282-x
Abstract: Challenge of an early prediction of customer churn is a major demand among research community. To understand an intention of a customer on reasons to make a churn as well time taken by a customer…
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Keywords:
churn;
customer;
customer churn;
approach ... See more keywords
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Published in 2017 at "Neurocomputing"
DOI: 10.1016/j.neucom.2016.12.009
Abstract: Customer churn is a critical and challenging problem affecting business and industry, in particular, the rapidly growing, highly competitive telecommunication sector. It is of substantial interest to both academic researchers and industrial practitioners, interested in…
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Keywords:
churn;
customer;
telecommunication sector;
approach ... See more keywords
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Published in 2021 at "Journal of Relationship Marketing"
DOI: 10.1080/15332667.2021.1889743
Abstract: Abstract In today’s competitive world, organizations are in a constant struggle to retain their current customers while attracting new customers through various methods. Customer churn is a major challenge in different industries and companies. Despite…
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Keywords:
churn;
data mining;
customer;
solution ... See more keywords
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Published in 2023 at "Big data"
DOI: 10.1089/big.2021.0365
Abstract: This study aims to transform the existing telecom operators from traditional Internet operators to digital-driven services, and improve the overall competitiveness of telecom enterprises. Data mining is applied to telecom user classification to process the…
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Keywords:
business model;
big data;
telecom;
churn ... See more keywords
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2
Published in 2023 at "IEEE Access"
DOI: 10.1109/access.2023.3239425
Abstract: With the development of big data and deep learning technology, big data and deep learning technology have also been applied to the marketing field, which was a part of business administration. Customer churn management is…
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Keywords:
rate;
churn;
real time;
customer ... See more keywords
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Published in 2020 at "IEEE Transactions on Network Science and Engineering"
DOI: 10.1109/tnse.2020.2974739
Abstract: The aim of this work is to evaluate the impact of node churn –nodes leaving and rejoining the network– on the Bitcoin network. We provide a comprehensive analytical model for the churning process. We use…
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Keywords:
bitcoin network;
time;
impact;
churn ... See more keywords
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Published in 2022 at "Computational Intelligence and Neuroscience"
DOI: 10.1155/2022/9028580
Abstract: Customer churn prediction is one of the challenging problems and paramount concerns for telecommunication industries. With the increasing number of mobile operators, users can switch from one mobile operator to another if they are unsatisfied…
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Keywords:
churn;
cost;
churn prediction;
customer churn ... See more keywords
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1
Published in 2019 at "Journal of Big Data"
DOI: 10.1186/s40537-019-0191-6
Abstract: Customer churn is a major problem and one of the most important concerns for large companies. Due to the direct effect on the revenues of the companies, especially in the telecom field, companies are seeking…
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Keywords:
churn;
big data;
model;
prediction ... See more keywords
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Published in 2021 at "Journal of Big Data"
DOI: 10.1186/s40537-021-00500-3
Abstract: Data mining techniques were used to investigate the use of knowledge extraction in predicting customer churn in insurance companies. Data were included from a health insurance company for providing insight into churn behaviour based on…
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Keywords:
churn;
knowledge extraction;
data mining;
extraction predicting ... See more keywords