Group cultural values and political skills: A situationist perspective on interpersonal citizenship behaviors
Sign Up to like & getrecommendations! Published in 2017 at "Journal of International Business Studies"
DOI: 10.1057/s41267-016-0036-x
Abstract: AbstractDrawing on Mischel’s (1968) situationist perspective, we theorized that in a weak situation, one created by a group culture of low power distance (PD) or low uncertainty avoidance (UA), political skills increase the display of… read more here.
Keywords: interpersonal citizenship; political skills; grupo; group ... See more keywords
Enhancing Organizational Citizenship Behaviors for the Environment: Integrating Social Identity and Social Exchange Perspectives
Sign Up to like & getrecommendations! Published in 2022 at "Psychology Research and Behavior Management"
DOI: 10.2147/prbm.s370500
Abstract: Purpose Based on social identity theory and social exchange theory, this study tests the influence of green organizational identity, exchange ideology and perceived organizational support toward the environment on organizational citizenship behaviors for the environment.… read more here.
Keywords: environment; ideology; identity; organizational citizenship ... See more keywords
The Costs of Customer Service Citizenship Behaviors: A Qualitative Study
Sign Up to like & getrecommendations! Published in 2020 at "Frontiers in Psychology"
DOI: 10.3389/fpsyg.2020.00460
Abstract: Organizational citizenship behaviors (OCBs) – behaviors not formally required or rewarded by the organization, but which promote its effectiveness – can be directed at coworkers, the organization itself or other stakeholders. OCBs directed at customers… read more here.
Keywords: customer service; informal resources; customer; service ... See more keywords
How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic
Sign Up to like & getrecommendations! Published in 2022 at "Frontiers in Psychology"
DOI: 10.3389/fpsyg.2022.1038860
Abstract: Background With the COVID-19 pandemic, healthcare professionals, especially nurses, are confronted with an intensified workload. The literature on compulsory citizenship behaviors and their consequences is still far from explaining the cognitive and emotional mechanisms that… read more here.
Keywords: toward organization; compulsory citizenship; moral disengagement; anger toward ... See more keywords
Workplace Loneliness: The Benefits and Detriments of Working From Home
Sign Up to like & getrecommendations! Published in 2022 at "Frontiers in Public Health"
DOI: 10.3389/fpubh.2022.903975
Abstract: Self-determination theory posits that relatedness and autonomy are two drivers of work-relevant outcomes. Through the lens of this theory, the current study explored the potential interactive effects of relatedness and autonomy on affective, relational, and… read more here.
Keywords: working home; workplace loneliness; organizational citizenship; citizenship behaviors ... See more keywords
Positive Psychology: Supervisor Leadership in Organizational Citizenship Behaviors in Nurses
Sign Up to like & getrecommendations! Published in 2022 at "Healthcare"
DOI: 10.3390/healthcare10061043
Abstract: Introduction: In nursing, identifying factors encouraging positive work attitudes is extremely important since a nurse’s performance directly impacts the quality of the care they provide, and, therefore, their patients’ health. Objective: The main objective of… read more here.
Keywords: quality; supervisor; organizational citizenship; citizenship behaviors ... See more keywords
The Importance of Leader Integrity on Family Restaurant Employees’ Engagement and Organizational Citizenship Behaviors: Exploring Sustainability of Employees’ Generational Differences
Sign Up to like & getrecommendations! Published in 2020 at "Sustainability"
DOI: 10.3390/su12062504
Abstract: The purpose of this study is to investigate how foodservice employees’ perceptions of their leader’s integrity affect their work engagement and organizational citizenship behaviors, with the aim of moderating empirical evidence of generational differences. This… read more here.
Keywords: leader integrity; citizenship behaviors; organizational citizenship; leader ... See more keywords