Predictors of Client Satisfaction with Outpatient Mental Health Clinic Services in Italy and New York
Sign Up to like & getrecommendations! Published in 2017 at "Community Mental Health Journal"
DOI: 10.1007/s10597-017-0196-6
Abstract: The aim of this cross-sectional study was to assess factors associated with client satisfaction in two mental health outpatient settings in Italy and the US. Sociodemographic and clinical variables, hope, and personality characteristics were evaluated… read more here.
Keywords: satisfaction; new york; mental health; client satisfaction ... See more keywords
Perceived service quality of architectural consultancy firms and client satisfaction in building projects in Nigeria
Sign Up to like & getrecommendations! Published in 2021 at "Journal of Engineering, Design and Technology"
DOI: 10.1108/jedt-09-2020-0369
Abstract: Purpose Clients in Nigeria have continuously questioned the quality of services being rendered by architectural firms in building projects. This study aims to investigate the areas of service responsible for determining client satisfaction. Design/methodology/approach The… read more here.
Keywords: service quality; service; quality; client satisfaction ... See more keywords
Oral health perceptions and client satisfaction among homeless adults attending a community-centred dental clinic.
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DOI: 10.1111/adj.12809
Abstract: BACKGROUND The homeless face significant barriers accessing dental care. Community-centred dental clinics may provide more accessible care to this group. This descriptive epidemiological study aimed to measure oral health perceptions and client satisfaction among homeless… read more here.
Keywords: oral health; client satisfaction; centred dental; health ... See more keywords
Development and Validation of a Chinese Standardized Client Satisfaction Scale
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DOI: 10.1177/10497315221109213
Abstract: Purpose: The purpose of this study is to develop and validate a standardized client satisfaction scale for social work programs in China. Method: We generated items through a thorough literature review, confirmed by experts, and… read more here.
Keywords: satisfaction scale; standardized client; client satisfaction; client ... See more keywords
On-site communication skills education increases appointment-specific client satisfaction in four companion animal practices in Texas.
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DOI: 10.2460/javma.22.06.0242
Abstract: Objective To assess the impact of a 15-month, in-practice communication skills intervention on client visit satisfaction. Sample 4 purposely selected veterinary clinics, 9 veterinarians, and 930 appointment-specific client satisfaction surveys. Procedures The study was designed… read more here.
Keywords: client; communication skills; satisfaction; intervention ... See more keywords
Total quality management tools and techniques for improving service quality and client satisfaction in the healthcare environment: A qualitative systematic review
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DOI: 10.5267/j.msl.2022.12.003
Abstract: This study aims to analyse the total quality management tools for improving service quality and client satisfaction in healthcare settings through a systematic qualitative review. Data was collected through the web of sciences (WOS), Scopus,… read more here.
Keywords: quality client; quality; service quality; satisfaction ... See more keywords