Trustworthiness two-way games via margin policy in e-commerce platforms
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DOI: 10.1007/s10489-021-02553-6
Abstract: The portability and low cost of e-commerce platforms have attracted more and more businesses and consumers. However, due to the virtual nature of e-commerce platforms, there is a serious information asymmetry between merchants and consumers–resulting… read more here.
Keywords: two way; commerce; margin policy; commerce platforms ... See more keywords
Managing the effectiveness of e-commerce platforms in a pandemic
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DOI: 10.1016/j.jretconser.2020.102287
Abstract: Given the severe impacts of the Covid-19 pandemic on business activities, this study presents a systematic framework to examine the effect of the perceived effectiveness of e-commerce platforms (PEEP) on consumer's perceived economic benefits in… read more here.
Keywords: pandemic fear; study; effectiveness commerce; commerce platforms ... See more keywords
On Latency of E-Commerce Platforms
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DOI: 10.1080/10919392.2021.1882240
Abstract: ABSTRACT For e-commerce retailers, even small increases in waiting times have been found to lead to user dissatisfaction and losses in sales. This paper investigates how contextual and behavioral factors influence the impact of latency… read more here.
Keywords: latency; commerce; impact latency; latency commerce ... See more keywords
MINING ONLINE REVIEWS TO SUPPORT CUSTOMERS’ DECISION-MAKING PROCESS IN E-COMMERCE PLATFORMS: A NARRATIVE LITERATURE REVIEW
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DOI: 10.1080/10919392.2022.2053454
Abstract: ABSTRACT By dint of the massive daily production of user-generated content (textual reviews) in E-commerce platforms, the need to automatically process it and extract different types of knowledge from it becomes a necessity. In this… read more here.
Keywords: commerce; commerce platforms; decision making; customers decision ... See more keywords
Let's Buy With Social Commerce Platforms Through Social Media Influencers: An Indian Consumer Perspective
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DOI: 10.3389/fpsyg.2022.853168
Abstract: The COVID-19 pandemic has had a substantial impact on the retail industry around the globe, including in the vast market of India. The response to the pandemic required stores to close and develop new ways… read more here.
Keywords: commerce; social media; media influencers; commerce platforms ... See more keywords