Exploring airline Companies' engagement with their passengers through social network: An investigation from their Facebook pages
Sign Up to like & getrecommendations! Published in 2020 at "Tourism Management Perspectives"
DOI: 10.1016/j.tmp.2020.100657
Abstract: Abstract Social media is an effective way to engage with an airline, and many carriers include Facebook, Youtube, Twitter and Instagram as vital parts of their customer engagement strategies. The Facebook pages of four top… read more here.
Keywords: airline; exploring airline; facebook pages; companies engagement ... See more keywords