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Published in 2018 at "Journal of Advertising Research"
DOI: 10.2501/jar-2018-005
Abstract: ABSTRACT Researchers have shown that consumers perceive brands, as they do people, on the basis of two dimensions: warmth and competence. Hedonic brands therefore try to create a pleasant experience for the customer, highlighting the…
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Keywords:
competence;
dimension;
competence information;
omitting warmth ... See more keywords