Hegel: Metacritics, Philosophical Language, and Memory
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DOI: 10.1017/s0012217318000501
Abstract: Hegel has a metacritical standpoint that can be related to but not reduced to the Herderian metacritique. Hegel’s philosophical language must not be understood in terms of the opposition between an ‘absolute’ and a ‘finite’… read more here.
Keywords: langage; concrete language; memory; hegel ... See more keywords
"I" am more concrete than "we": Linguistic abstraction and first-person pronoun usage.
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DOI: 10.1037/pspa0000285
Abstract: There has been much discussion around when people use "I" versus "we" pronouns, and abstract versus concrete communications, as well as how each of these can shape communication effectiveness. In the current research we bring… read more here.
Keywords: pronoun usage; person; concrete language; linguistic abstraction ... See more keywords
How Concrete Language Shapes Customer Satisfaction
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DOI: 10.1093/jcr/ucaa038
Abstract: Consumers are often frustrated by customer service. But could a simple linguistic cue help improve customer satisfaction? We suggest that linguistic concreteness-the specificity of words employees use when speaking to customers-can shape consumer attitudes and… read more here.
Keywords: customer satisfaction; language shapes; concrete language; customer ... See more keywords