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Published in 2019 at "Omega"
DOI: 10.1016/j.omega.2017.12.004
Abstract: Abstract Many papers on outpatient appointment scheduling assume that patients arrive on time. However, unpunctuality is a stochastic factor that is inevitable in practice, which leads to patients arriving out of order. A schedule may…
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Keywords:
system;
model;
appointment scheduling;
considering unpunctuality ... See more keywords