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Published in 2022 at "Journal of Ambient Intelligence and Humanized Computing"
DOI: 10.1007/s12652-021-02985-5
Abstract: Big consumer opinion data provide valuable information about customer preferences. These online opinions facilitate designers to capture customer requirements (CRs) and understand customer satisfaction (CS) for new product development (NPD). A visible gap between practical…
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Keywords:
consumer opinion;
big consumer;
opinion data;
opinion ... See more keywords