The Effects of Oil Supply and Demand Shocks on U.S. Consumer Sentiment
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DOI: 10.1111/jmcb.12512
Abstract: This paper investigates how the University of Michigan’s Index of Consumer Sentiment (ICS) – a survey measure of U.S. households’ expectations about current and future economic conditions – responds to structural oil supply and demand… read more here.
Keywords: oil supply; consumer sentiment; demand shocks; oil ... See more keywords
Does the NPS® reflect consumer sentiment? A qualitative examination of the NPS using a sentiment analysis approach
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DOI: 10.1177/1470785319863623
Abstract: The Net Promoter Score (NPS®) is extensively used as a key performance indicator in practice. Although the scale was initially considered to be a predictor of growth, the literature has disproved this assertion. Despite this,… read more here.
Keywords: consumer sentiment; nps; analysis approach; sentiment ... See more keywords