Bots vs. humans: how schema congruity, contingency-based interactivity, and sympathy influence consumer perceptions and patronage intentions
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DOI: 10.1080/02650487.2021.1951510
Abstract: Artificial intelligence (AI) is rapidly reconstructing consumer experiences with brands in recent years. However, there have been the unsettled debates on whether humans react to robots (e.g., chat... read more here.
Keywords: congruity contingency; humans schema; consumer; contingency based ... See more keywords
An Enhanced Contingency-Based Model for Joint Energy and Reserve Markets Operation by Considering Wind and Energy Storage Systems
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DOI: 10.1109/tii.2020.3009105
Abstract: This article presents a contingency-based stochastic security-constrained unit commitment to address the integration of wind power producers to the joint energy and reserve markets. The model considers ancillary services as a solution to cope with… read more here.
Keywords: contingency; energy reserve; storage; contingency based ... See more keywords