Articles with "continuance intention" as a keyword



Examining the Role of Tie Strength in Users’ Continuance Intention of Second-Generation Mobile Instant Messaging Services

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Published in 2020 at "Information Systems Frontiers"

DOI: 10.1007/s10796-018-9852-9

Abstract: Second-generation mobile instant messaging (SMIM) is a new structure of social media facilitated by the widespread use of smartphones. It is embedded in social networks and support fundamental functions. However, tie strength, as a social… read more here.

Keywords: continuance intention; tie strength; mobile instant; strength ... See more keywords

Exploring the influential factors of continuance intention to use mobile Apps: Extending the expectation confirmation model

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Published in 2020 at "Information Systems Frontiers"

DOI: 10.1007/s10796-018-9864-5

Abstract: The use of mobile applications (apps) has been growing in the world of technology, a phenomenon related to the increasing number of smartphone users. Even though the mobile apps market is huge, few studies have… read more here.

Keywords: use mobile; continuance intention; use; mobile apps ... See more keywords

Usability factors predicting continuance of intention to use cloud e-learning application

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Published in 2019 at "Heliyon"

DOI: 10.1016/j.heliyon.2019.e01788

Abstract: In this ever-progressive digital era, conventional e-learning methods have become inadequate to handle the requirements of upgraded learning processes especially in the higher education. E-learning adopting Cloud computing is able to transform e-learning into a… read more here.

Keywords: cloud learning; continuance intention; usability factors;

Central or peripheral? Cognition elaboration cues' effect on users' continuance intention of mobile health applications in the developing markets

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Published in 2018 at "International journal of medical informatics"

DOI: 10.1016/j.ijmedinf.2018.04.008

Abstract: PURPOSE Cognition elaboration cues play critical roles in the innovation diffusion process of Internet innovative products. This paper aims to theorize and examine how central cognition elaboration cue and peripheral cognition elaboration cue impact users'… read more here.

Keywords: continuance intention; users continuance; mobile health; intention ... See more keywords
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Understanding sport event volunteers’ continuance intention: An environmental psychology approach

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Published in 2020 at "Sport Management Review"

DOI: 10.1016/j.smr.2019.08.006

Abstract: Abstract The purpose of this study was to investigate influences of environmental and personal factors on volunteers’ behavioral intention. More specifically, the authors examined the relationships among work climate, intrinsic motivation, attitude, emotional exhaustion, and… read more here.

Keywords: continuance intention; environmental psychology; event; intention ... See more keywords

Quality factors affecting the continued use of mobile health apps in ethnic minority regions of Southwest China using PLS-SEM and ANN

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Published in 2024 at "Scientific Reports"

DOI: 10.1038/s41598-024-75410-4

Abstract: Mobile technology has significantly accelerated the rapid development of healthcare services. Despite the convenience brought by the proliferation of mobile health (mHealth) apps, the challenge of promoting their continued use among patients has garnered attention… read more here.

Keywords: quality; mhealth apps; continuance intention; southwest china ... See more keywords

Effects of personal and instructor goals on MOOC continuance intention

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Published in 2024 at "Distance Education"

DOI: 10.1080/01587919.2024.2338703

Abstract: Abstract The purpose of this study was to examine the relationships among MOOC learners’ personal goal achievement, instructor goal achievement, learning experiences measured with perceived learning and course satisfaction, and their continuance intention in a… read more here.

Keywords: continuance intention; goal achievement; continuance;
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Exploring factors influencing students’ continuance intention to use the learning management system (LMS): a multi-perspective framework

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Published in 2020 at "Interactive Learning Environments"

DOI: 10.1080/10494820.2020.1734028

Abstract: In the last decades, universities and higher education institutes have widely employed a learning management system (LMS) to monitor and manage electronic learning and teaching. Contrary to the significant role of LMS in educational settings,… read more here.

Keywords: continuance intention; learning management; model; continuance ... See more keywords

Money at my Fingertips: Decoding the Role of Referent Network Size and Financial Knowledge in Reinforcing Continuance Intention of m-Payment Services

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Published in 2024 at "Journal of Organizational Computing and Electronic Commerce"

DOI: 10.1080/10919392.2024.2362970

Abstract: ABSTRACT Service providers are ardent about promoting mobile payment (M-payment) technologies that enhance customer experience and foster a favorable attitude toward M-payments. Considering this, our study investigates the continuance intention of M-payment services, encouraging mobile… read more here.

Keywords: financial knowledge; payment services; continuance intention; payment ... See more keywords

When empathy is enhanced by human–AI interaction: an investigation of anthropomorphism and responsiveness on customer experience with AI chatbots

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Published in 2025 at "Asia Pacific Journal of Marketing and Logistics"

DOI: 10.1108/apjml-10-2024-1464

Abstract: PurposeArtificial intelligence chatbots are increasingly employed as substitutes for human service agents in customer service. This study investigates how two key chatbot features, anthropomorphism and responsiveness, enhance the customer experience by fostering social presence and… read more here.

Keywords: anthropomorphism responsiveness; customer experience; continuance intention; social presence ... See more keywords

Factors influence user’s intention to continue use of e-banking during COVID-19 pandemic: the nexus between self-determination and expectation confirmation model

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Published in 2022 at "EuroMed Journal of Business"

DOI: 10.1108/emjb-12-2021-0194

Abstract: PurposeInternet banking services are proven to be much advantageous and convenient during COVID-19 pandemic. However, vibrant networking designs and dynamic changes in software development have made these services bit complex. Thus, the current study seeks… read more here.

Keywords: continuance intention; intention; internet banking;