Tourists’ post-adoption continuance intentions of chatbots: integrating task–technology fit model and expectation–confirmation theory
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DOI: 10.1108/fs-10-2021-0207
Abstract: Purpose Despite the proliferation of service chatbots in the tourism industry, the question on its continuance intentions among customers has largely remain unanswered. Building on an integrated framework using the task–technology fit theory (TTF) and… read more here.
Keywords: continuance; technology fit; task; continuance intentions ... See more keywords
Navigating Change: Exploring Gig and Taxi Drivers’ Perceptions of Autonomous Vehicles and Their Influence on Continuance Intentions
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DOI: 10.1177/10690727251363579
Abstract: This exploratory sequential mixed-methods paper explores the relationship between gig and taxi drivers’ perceptions of autonomous vehicles (AVs) and their continuance intentions. Drawing from the Career Construction Model of Adaptation, we examined the relationship between… read more here.
Keywords: gig taxi; continuance intentions; taxi drivers;
So Similar, Yet So Different: How Motivations to Use Facebook, Instagram, Twitter, and TikTok Predict Problematic Use and Use Continuance Intentions
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DOI: 10.1177/21582440241255426
Abstract: While much of the studies within the Uses and Gratifications (U&G) tradition were set to predict facets of media use, the current study examines how use motivations, nature of platform use, and privacy-related perceptions predict… read more here.
Keywords: use continuance; continuance intentions; use; problematic use ... See more keywords