Process mapping: A cornerstone of quality improvement
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DOI: 10.1002/cncy.21946
Abstract: Dear QA Q&A, As laboratory director, I receive frequent complaints from treating clinicians about the prolonged turnaround time for diagnostic results. I initially thought that our pathologists were slow at diagnosing their cases, but after… read more here.
Keywords: quality improvement; mapping cornerstone; process mapping; cornerstone quality ... See more keywords