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Published in 2022 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2021.102771
Abstract: Abstract Customers increasingly rely on reviews for product information. However, the usefulness of online reviews is impeded by fake reviews that give an untruthful picture of product quality. Therefore, detection of fake reviews is needed.…
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Keywords:
detection;
reviews online;
online products;
detecting fake ... See more keywords