Articles with "crisis communication" as a keyword



Photo from wikipedia

Crisis Communication and Social Media. A Systems- and Medium-Theoretical Perspective

Sign Up to like & get
recommendations!
Published in 2017 at "Systems Research and Behavioral Science"

DOI: 10.1002/sres.2451

Abstract: The academic field of crisis communication is more relevant than ever due to the digital media revolution, setting new standards for how to manage criticism and crises. This paper presents a systems theoretical approach to… read more here.

Keywords: social media; crisis communication; media systems; communication social ... See more keywords
Photo by headwayio from unsplash

Detecting information requirements for crisis communication from social media data: An interactive topic modeling approach

Sign Up to like & get
recommendations!
Published in 2020 at "International journal of disaster risk reduction"

DOI: 10.1016/j.ijdrr.2020.101692

Abstract: Abstract Timely and accurate information disclosure is an important step towards open and transparent governance. However, the decision on what to disclose at what time is a difficult issue because information requirements of the public… read more here.

Keywords: crisis communication; interactive topic; information; topic modeling ... See more keywords
Photo from wikipedia

Social media crisis communication: Enhancing a discourse of renewal through dialogic content

Sign Up to like & get
recommendations!
Published in 2018 at "Public Relations Review"

DOI: 10.1016/j.pubrev.2018.10.003

Abstract: Abstract This qualitative study investigates through a case study how dialogic content, which is shared on social media, facilitates stakeholder support and builds relationships to advance a discourse of renewal. Prior research on crisis communication… read more here.

Keywords: social media; crisis communication; dialogic content; crisis ... See more keywords
Photo by drew_hays from unsplash

Breaking bad news with CONSOLE: Toward a framework integrating medical protocols with crisis communication

Sign Up to like & get
recommendations!
Published in 2019 at "Public Relations Review"

DOI: 10.1016/j.pubrev.2018.10.013

Abstract: Abstract This paper develops the CONSOLE (Coherence, Orientation, Nuance, Support, Ongoing, Leadership, Emotions) framework to guide practitioners on how to break bad news effectively to stakeholders during crises. Arguably the first study integrating well-established medical… read more here.

Keywords: bad news; medical protocols; news; crisis communication ... See more keywords
Photo by goian from unsplash

Online crisis communication in a post-truth Chinese society: Evidence from interdisciplinary literature

Sign Up to like & get
recommendations!
Published in 2019 at "Public Relations Review"

DOI: 10.1016/j.pubrev.2019.101826

Abstract: Abstract Through a thematic content analysis of 118 journal articles from interdisciplinary fields, this study reviews the research trends of online crisis communication literature in a Chinese post-truth society, where objective facts play a diminishing… read more here.

Keywords: literature; post truth; online crisis; crisis ... See more keywords
Photo by headwayio from unsplash

The secondary crisis communication of Occupy Central on Weibo: A response to Denis Tolkach

Sign Up to like & get
recommendations!
Published in 2018 at "Tourism Management"

DOI: 10.1016/j.tourman.2018.05.009

Abstract: Abstract This is a response to the rejoinder by Tolkach (2018) to Luo and Zhai's (2017) paper (“I will never go to Hong Kong again” How the secondary crisis communication of “Occupy Central” on Weibo… read more here.

Keywords: crisis communication; secondary crisis; response; tolkach ... See more keywords
Photo by headwayio from unsplash

Inoculation messages as a preemptive financial crisis communication strategy with inexperienced investors

Sign Up to like & get
recommendations!
Published in 2017 at "Journal of Applied Communication Research"

DOI: 10.1080/00909882.2017.1320571

Abstract: ABSTRACT This study focuses on the problem of collapsed ‘stay in the market’ (SIM) beliefs during financial crises. More specifically, the goal of this investigation was to ascertain whether or not inoculation messages are a… read more here.

Keywords: communication strategy; crisis communication; inoculation; inoculation messages ... See more keywords
Photo by edurnetx from unsplash

Zika, the Centers for Disease Control and Prevention, and Secrets Resorts: Using a viral outbreak to teach students about crisis communication

Sign Up to like & get
recommendations!
Published in 2020 at "Communication Teacher"

DOI: 10.1080/17404622.2020.1735643

Abstract: Courses: Public Relations, Organizational/Crisis Communication, Social Media in Organizations. Objective: The goal for this activity is for students to simulate an organizational response to an environmental/health crisis impacting their business operations. By working through various… read more here.

Keywords: crisis communication; communication; zika centers; disease control ... See more keywords
Photo from wikipedia

Breaking bad: how crisis communication, dissemination channel and prevalence influence the public perception of doping cases

Sign Up to like & get
recommendations!
Published in 2020 at "Sport in Society"

DOI: 10.1080/17430437.2020.1734563

Abstract: Abstract The publication of doping cases evokes media interest and forces athletes to apply crisis communication to compensate for a potential loss of trust or to protect their reputation in the public eye. Based on… read more here.

Keywords: crisis communication; doping cases; public perception; dissemination ... See more keywords
Photo by headwayio from unsplash

A Leader’s Guide to Crisis Communication: Lessons from Ebola for COVID-19

Sign Up to like & get
recommendations!
Published in 2020 at "Military Medicine"

DOI: 10.1093/milmed/usaa158

Abstract: CRISIS DEFINED A crisis is defined as a critical turning point, a time of intense difficulty, or danger when an associated important decision is made to protect individuals from harm and save lives. Indeed, in… read more here.

Keywords: crisis communication; communication; leader guide; guide crisis ... See more keywords
Photo from wikipedia

“Germany Crashes Out of World Cup”: A Mixed-Method Study on the Effects of Crisis Communication on Facebook

Sign Up to like & get
recommendations!
Published in 2020 at "Journal of Sport Management"

DOI: 10.1123/jsm.2019-0430

Abstract: Using social media for crisis communication has been proposed as an effective strategy because it allows teams to build parasocial relationships with fans. The authors focused on the early elimination of Germany during the 2018… read more here.

Keywords: crisis communication; communication facebook; world cup; effects crisis ... See more keywords