Creating Order Out of Chaos? Development of a Measure of Perceived Effects of Communication on the Crisis Organizing Process
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DOI: 10.1177/2329488420979657
Abstract: Organizations are important sources of communication during natural-hazard crises. How members of an organization perceive these communications (e.g., creating confusion, causing disorder, providing clarity, and restoring order) influences response and recovery from such a crisis.… read more here.
Keywords: communication; perceived effects; crisis organizing; communication crisis ... See more keywords