Quality culture deployment – using behaviours to explain, diagnose and improve a quality culture
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DOI: 10.1108/ijqss-02-2017-0008
Abstract: Purpose Today’s organisations face the challenge of measuring the right things and then using those measurements as a starting point to work with improved quality. The failure to generate a shared value base is pointed… read more here.
Keywords: deployment using; using behaviours; quality culture; culture ... See more keywords