The effect of quality culture on service quality of public and private Universities: A comparative analysis
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DOI: 10.1371/journal.pone.0283679
Abstract: This study aims to differentiate between perceived quality culture (QC) and service quality (SQ) in public and private universities; and to examine the effect of QC on SQ in both types of universities, individually and… read more here.
Keywords: effect; quality; public private; quality culture ... See more keywords