Diversify or Concentrate: The Impact of Customer Concentration on Corporate Social Responsibility
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DOI: 10.1016/j.ijpe.2021.108214
Abstract: Abstract Previous studies on the impact of customer concentration on firm-level outcomes mainly focus on financial and operational variables, and the influence of a concentrated customer base remains controversial. As one of the important issues… read more here.
Keywords: customer; corporate social; customer concentration; impact customer ... See more keywords
Customer concentration and over-investment
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DOI: 10.1080/00036846.2020.1752901
Abstract: ABSTRACT This paper investigates the impact of customer concentration on a supplier firm’s over-investment behaviour. Based on a large sample analysis on the US market, we find that a supplier firm with higher degree of… read more here.
Keywords: supplier firm; concentration investment; investment; customer concentration ... See more keywords
Customer Concentration, Managerial Ability, and Corporate Performance
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DOI: 10.3389/fpsyg.2021.814646
Abstract: We examined whether and how managerial ability affects the relationship between customer concentration and corporate performance. Based on a novel measure of managerial ability, we found that customer concentration has a significant negative effect on… read more here.
Keywords: ability; customer concentration; corporate performance; managerial ability ... See more keywords