The Importance of Customer Expectations: An Analysis of CSR in Container Shipping
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DOI: 10.1007/s10551-018-4062-4
Abstract: Corporate social responsibility (CSR) has been increasingly embraced by corporations to demonstrate effort to reduce negative environmental and social externalities resulting from their business activities. CSR covers a wide range of issues, including environmental concerns,… read more here.
Keywords: container shipping; analysis csr; analysis; customer expectations ... See more keywords
Customer Expectations for Sustainability in the Swiss Insurance Market
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DOI: 10.3390/su15118959
Abstract: Climate change is a significant threat, and insurance can provide a significant impulse to provide systemic responses. While several normative frameworks for sustainable business models have been developed, it is still unclear what customers expect… read more here.
Keywords: business; expectations sustainability; sustainability; insurance ... See more keywords