The effect of customer-perceived value when paying for a product with personal data: A real-life experimental study
Sign Up to like & getrecommendations! Published in 2021 at "Journal of Business Research"
DOI: 10.1016/j.jbusres.2021.08.029
Abstract: Abstract This study delves into consumers’ privacy valuation, modeling the privacy calculus as a mediating construct and aiming to investigate the factors that possibly influence the perceived costs and benefits thereof. A reverse auction was… read more here.
Keywords: customer perceived; study; perceived value; value ... See more keywords
A systematic approach to prioritizing R&D projects based on customer-perceived value using opinion mining
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DOI: 10.1016/j.technovation.2020.102164
Abstract: Abstract As product development has recently emphasized user innovation, it should necessarily reflect customer-perceived value, as well as technological value itself. However, while previous studies for technology planning have focused on analyzing the potential of… read more here.
Keywords: opinion mining; customer; customer perceived; technology ... See more keywords
Understanding customer-perceived quality in informal stores
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DOI: 10.1108/jsm-05-2018-0162
Abstract: PurposeAlthough customer-perceived quality (CPQ) has been studied for years, very little is known about the implications of CPQ to informal retail stores particularly in collectivist and high uncertainty avoidance societies like Nigeria. More specifically, this… read more here.
Keywords: quality; customer; customer perceived; wom communication ... See more keywords
Evaluating customer perceived value of housing based on location factor and economic value
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DOI: 10.21511/ppm.17(3).2019.16
Abstract: This study seeks to evaluate customer perceived value in housing in order to increase the construction of housing value from the consumer’s point of view. A total of 240 houseowners in the middle to upper… read more here.
Keywords: housing; customer perceived; economic value; value housing ... See more keywords
Reconceptualizing Customer Perceived Value in Hotel Management in Turbulent Times: A Case Study of Isfahan Metropolis Five-Star Hotels during the COVID-19 Pandemic
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DOI: 10.3390/su15087022
Abstract: The COVID-19 pandemic has significantly impacted the tourism and hospitality industry. This study aims to reconceptualize the concept of customer perceived value (CPV) in Isfahan’s five-star hotels during the pandemic using the grounded theory (GT)… read more here.
Keywords: hotel; customer; value; perceived value ... See more keywords