Managing customer waiting times in an inventory system using Conditional Value-at-Risk measure
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DOI: 10.1007/s10479-024-06221-z
Abstract: In today’s fast-paced world, delays or prolonged customer waiting times pose a threat to the firm’s profitability. This study utilizes the mean-CVaR metric to incorporate the risk associated with prolonged customer waiting times into the… read more here.
Keywords: time; customer waiting; risk; inventory ... See more keywords
Scheduling direct deliveries with time windows to minimise truck fleet size and customer waiting times
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DOI: 10.1080/00207543.2018.1470696
Abstract: This paper tackles the operational problem of scheduling direct deliveries from a single source (e.g. a distribution centre) to multiple customers (e.g. assembly plants). The problem consists of scheduling a set of given round trips… read more here.
Keywords: scheduling direct; customer waiting; waiting times; time ... See more keywords