Exploring the factors affecting customers’ intention to purchase a smart speaker
Sign Up to like & getrecommendations! Published in 2020 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2020.102331
Abstract: Abstract Although the sale of smart speakers is predicted to have a significant growth, the usage of smart speakers is not very popular in some countries and need further investigation. While the Bluetooth earphone and… read more here.
Keywords: customers intention; smart speakers; intention purchase; smart speaker ... See more keywords
Why customers have the intention to reuse food delivery apps: evidence from China
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DOI: 10.1108/bfj-03-2021-0205
Abstract: PurposeFood delivery apps (FDA) have been widely adopted by customers in online-to-offline (O2O) catering businesses. This study aims to explore the mechanism regarding the stickiness of FDA and indicates why customers have the intention to… read more here.
Keywords: delivery apps; influence; model; intention reuse ... See more keywords
Customers’ intention to use robot-serviced restaurants in Korea: relationship of coolness and MCI factors
Sign Up to like & getrecommendations! Published in 2020 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-01-2020-0046
Abstract: This study aims to empirically test a theoretical model by defining customers’ intention to use services of restaurant robots, which are rapidly developing in Korea. The proposed model incorporates three stages: coolness, motivated consumer innovativeness… read more here.
Keywords: customers intention; relationship coolness; coolness mci; mci ... See more keywords