Patient and Family Perpetrated Cyber-Incivility and Cyber-Aggression Within Healthcare: A Cross-Sectional Descriptive Study
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DOI: 10.1177/23779608231158970
Abstract: Introduction Verbal violence may manifest in written form as cyber incivility within patient portal communications. As a form of digital technology, patient portal messages create a physical and emotional distance leading the sender to be… read more here.
Keywords: patient portal; within healthcare; incivility; study ... See more keywords
Effects of two-dimensional cyber incivility on employee well-being from a self-determination perspective
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DOI: 10.3389/fpsyg.2023.1137587
Abstract: The research attempts to explore the effects of two-dimensional cyber incivility on employee well-being. Based on self-determination theory and regulatory focus theory, we conducted two studies to examine the mediating role of intrinsic motivation and… read more here.
Keywords: effects two; employee well; incivility; cyber incivility ... See more keywords