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Delightful tourism experiences: A cognitive or affective matter?

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0 Published in 2019 at "Tourism Management Perspectives"

DOI: 10.1016/j.tmp.2019.100569

Abstract: Abstract There are many times that we, as tourist consumers, have been more than satisfied. We have been delighted with the product or service received. However, do we know the factors which affect our delight… read more here.

Keywords: tourism experiences; cognitive affective; delightful tourism; service ... See more keywords