Citizen’s Charter for Improved Public Service Delivery and Accountability: The Experience of Land Administration at the Local Government in Bangladesh
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DOI: 10.1080/01900692.2016.1262872
Abstract: ABSTRACT Improved public service delivery and accountability have increasingly turned out to be important issues in public sector management. In Bangladesh, there has been noteworthy progress, including the introduction of citizen’s charter since 2008. This… read more here.
Keywords: service delivery; service; citizen charter; public service ... See more keywords