Public servants coping with competing demands on their agency in client relationships
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DOI: 10.1108/ijpsm-05-2019-0120
Abstract: This paper analyzes how public servants who work with young people discursively cope with competing demands on their agency, defined as their orientation toward and capabilities to influence their clients. Previous studies revealed how public… read more here.
Keywords: demands agency; public servants; client relationships; agency client ... See more keywords