Not All Emotional Demands Are the Same: Emotional Demands from Clients’ or Co-Workers’ Relations Have Different Associations with Well-Being in Service Workers
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DOI: 10.3390/ijerph17217738
Abstract: There has been an increased interest in the study of emotional demands (ED) at work and its impact on workers’ well-being. However, ED have been conceptualized as a unitary concept, focused on interactions with clients,… read more here.
Keywords: workers relations; clients workers; emotional demands; service workers ... See more keywords