A Fuzzy Design Decision Model for New Healthcare Service Conceptualization
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DOI: 10.1007/s40815-020-00942-6
Abstract: This paper purpose a structural design decision model by using service blueprint, failure mode effect analysis (FMEA), Fuzzy method, and the theory of inventive problem solving (TRIZ). In “service process analysis” stage, the service blueprint… read more here.
Keywords: design decision; failure; model; decision model ... See more keywords