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Designing Conversational Evaluation Tools

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Published in 2022 at "Proceedings of the ACM on Human-Computer Interaction"

DOI: 10.1145/3555619

Abstract: Conversational agents (CAs) provide opportunities for improving the interaction in evaluation surveys. To investigate if and how a user-centered conversational evaluation tool impacts users' response quality and their experience, we build EVA - a novel… read more here.

Keywords: interaction; evaluation; text based; designing conversational ... See more keywords