Designing Trustworthy Product Recommendation Virtual Agents Operating Positive Emotion and Having Copious Amount of Knowledge
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DOI: 10.3389/fpsyg.2019.00675
Abstract: Anthropomorphic agents used in online-shopping need to be trusted by users so that users feel comfortable buying products. In this paper, we propose a model for designing trustworthy agents by assuming two factors of trust,… read more here.
Keywords: virtual agents; product recommendation; designing trustworthy; recommendation virtual ... See more keywords